AmpliMoney Customer Service

Visit amplimoney.demo.amplitude.com and click "Open an Account." Choose between Personal Checking or Business Checking, enter your personal details, verify your identity, and fund your account. The process takes about 5 minutes. New customers with qualifying direct deposit earn a $500 bonus.

You'll need a valid government-issued ID (driver's license, passport, or state ID), your Social Security number, a US mailing address, and an initial deposit of at least $25. For business accounts, you'll also need your EIN and business formation documents.

Log in to your account, go to Settings > Direct Deposit, and you'll find your account and routing numbers along with a pre-filled direct deposit form you can share with your employer. Most direct deposits begin within 1–2 pay cycles.

Click "Forgot Password" on the sign-in page, enter your registered email address, and follow the link in the reset email. For security, the link expires after 30 minutes. You can also reset your password through the AmpliMoney mobile app under Settings > Security.

AmpliMoney High-Yield Savings earns 4.5% APY with no minimum balance required. Interest is compounded daily and deposited monthly. There are no monthly maintenance fees and no cap on earnings.

AmpliMoney Personal Checking has no monthly maintenance fee when you maintain a $1,500 minimum balance or have a qualifying direct deposit of $500 or more per month. Otherwise, a $12 monthly fee applies. Business Checking has a $15 monthly fee waived with a $5,000 minimum balance.

AmpliMoney provides access to over 30,000 fee-free ATMs nationwide through our partner network. Use the ATM locator in the mobile app or on our website to find the nearest one. If you use an out-of-network ATM, AmpliMoney reimburses up to $5 in third-party ATM fees per month for eligible account holders.

Log in to your dashboard, click "Transfer," select the source and destination accounts, enter the amount, and confirm. Internal transfers between AmpliMoney accounts are instant. External transfers to other banks typically take 1–3 business days via ACH.

Yes. AmpliMoney deposits are FDIC-insured up to $250,000 per depositor, per account ownership category. This standard limit covers checking, savings, money market accounts, and CDs. Joint accounts are insured up to $500,000 for couples ($250,000 per owner), allowing for higher coverage across different account types.

Key FDIC Insurance Details for AmpliMoney:

Categories: Coverage is separate for single, joint, trust, and business accounts.

Total Limits: If you have multiple single accounts (e.g., checking + savings), their total is combined and insured up to $250,000.

Non-Covered Assets: Investment products, such as stocks, bonds, and mutual funds, are not FDIC-insured, though they may have separate SIPC protection.

Bank Failures: In the event of a bank failure, FDIC insurance ensures you recover your funds up to the legal limit.

AmpliMoney offers two main cards: Cashback Everyday (1.5% unlimited cashback on all purchases, no annual fee) and Rewards Plus (3x points on dining and travel, 1x on everything else, no annual fee). Both include a 0% intro APR for the first 15 months on purchases and balance transfers.

Navigate to the Credit Cards page and click "Apply Now" on your preferred card. The application takes about 3 minutes. We perform a soft credit check first with no impact to your score. Most applicants receive an instant decision, and approved customers get a virtual card number immediately for online purchases.

Log in to your account and go to Rewards > Redeem. You can redeem cashback as a statement credit, direct deposit to your AmpliMoney checking or savings account, or gift cards. Rewards Plus points can also be redeemed for travel bookings through our partner portal. There is no minimum redemption amount.

Go to your credit card account, find the transaction in question, and click "Dispute this charge." You'll be asked to describe the issue (fraudulent charge, billing error, merchandise not received, etc.). We'll investigate within 10 business days and issue a provisional credit while the dispute is in progress. You can also call our support line for immediate assistance.

The AmpliMoney app lets you check balances, view transactions, transfer money, deposit checks by photo, send money via Zelle, pay bills, lock/unlock your debit card, monitor your FICO score, set up account alerts, and find fee-free ATMs near you. Available for iOS and Android.

Open the AmpliMoney app, tap "Send Money" or "Zelle," enter the recipient's email or phone number, enter the amount, and confirm. If the recipient is already enrolled in Zelle, the money typically arrives within minutes. First-time recipients will need to enroll through their own bank.

Open the app, tap "Deposit," enter the check amount, then photograph the front and back of the endorsed check. Funds from mobile deposits are typically available within 1 business day. The daily mobile deposit limit is $10,000 for personal accounts.

Your FICO score is displayed on your dashboard when you log in, and also in the mobile app under "Credit Score." The score updates monthly and includes a breakdown of factors affecting your score. Viewing your score does not impact it. This feature is free for all AmpliMoney account holders.

All AmpliMoney deposit accounts are FDIC insured up to $250,000 per depositor. We use bank-level 256-bit encryption, two-factor authentication (2FA), real-time fraud monitoring, and zero-liability protection on unauthorized transactions. You will never be held responsible for unauthorized charges.

Go to Settings > Security > Two-Factor Authentication in your account or mobile app. You can choose to receive verification codes via SMS, email, or an authenticator app (Google Authenticator, Authy). We strongly recommend enabling 2FA for all accounts.

Immediately lock your card through the mobile app or website (Settings > Card Controls > Lock Card). Then call our fraud hotline at 1-800-555-AMPLI or report fraud through the app under Help > Report Fraud. We monitor accounts 24/7 and will work with you to investigate and resolve any unauthorized activity.

Open the AmpliMoney app, go to Card Controls, and toggle the lock switch. When locked, all new transactions are declined. Recurring payments and pending transactions are not affected. You can unlock the card instantly whenever you're ready to use it again.

AmpliMoney does not charge traditional overdraft fees. Instead, we offer Overdraft Protection: link your savings account or credit card as a backup funding source. If your checking balance is insufficient, we'll automatically transfer funds from your linked account at no charge. If you don't have Overdraft Protection and a transaction would overdraw your account, it will simply be declined.

Domestic wire transfers are $25 for outgoing and free for incoming. International wire transfers are $45 for outgoing and $15 for incoming. Business account holders on premium plans receive reduced wire transfer fees.

AmpliMoney credit cards have no foreign transaction fees. Debit card purchases made outside the US incur a 1% foreign transaction fee. ATM withdrawals abroad are subject to a $3 fee per transaction plus any fees charged by the ATM operator.